I cannot open airgap vault on my iPhone 5 (A1429) , I used the newest version 1.3.0 on iOS (China sever). After I clicked the icon bottom, than I can see the welcome page and the loading process, but after that I can see nothing but a white screen no matter how long I wait.
add a detail, my iOS version is 10.3.3
Hey @Soap
Your iOS version should be 11.0 to use AirGap Vault. Correction: iOS - 10.
Sorry for the inconvenience. Let us know how we can help.
Regards,
Albena
Thank you for your replying.
Just update the iOS version and it should work
The top version for iPhone 5 is 10.3.3, I have to find another Andriod:tired_face:
@Soap I use iPhone 5 and I was able to install AirGap Vault. For Android - the required version is 6.
here I can install too, but cannot run. have you tried to run it? if you can run it on your iPhone 5, there must be something wrong with mine
Yes, I run it without a problem.
All, I didn’t find a clear answer. Apologize if this questions seems redundant. But do you NEED to get a second phone to create an address with AirGap? Or do many use there actual current cell phone. Is there another option besides air gap? I know there is supposed to be a Ledger integration coming soon…
Hey @James,
First, you can use AirGap to store and transfer your AE tokens on one device too, but using two devices is just more secure.
Second, the Ledger integration is available now - you can use Ledger Nano S with the Base æpp.
A video guide on how to migrate your AE tokens using Ledger will be available very soon.
Best,
Albena
I had such problem and updated the IOS version. Now it runs good.