Lost my token in transaction and it is wired

1

Hi

I frequently receive token from pool to my local wallet, then transfer it to exchange site wallet again.
It happened wired since yesterday, after I received token from beepool, I sent out the token to gate.io, however there is no record on block explorer but the balance reduced from my local wallet.
ak_juD7coHaGvpeJiXbtbDuYPrjTtAjKi23MqShNhax4ppnwJWQ7

image
image1638×331 34.6 KB

Actually, I sent out 151 to gate.io, but the block explorer shows nothing however balance goes to 0 again. Then today, the similar thing happened, beepool shows transaction to my wallet, but I dont have any records,
the TX id: should be th_2unhBrCS1vNg7Q6cGp7Ab7wFszjfpNksjkHQUzziXXuqzDv2N8

but I still lost my 151 token for yesterday.

I also got another several wallet : like this one ak_28f8z46tBQaLNHb2e16LKB5gZkc5msvgWxUKGF7kMU9zGMHH9x
I can only see transaction in , no payout but the balance goes to 0…
sorry I can only put one image, you can check it on explorer
https://aeknow.org/address/wallet/ak_28f8z46tBQaLNHb2e16LKB5gZkc5msvgWxUKGF7kMU9zGMHH9x

Looking for the someone to help me

2

Hello!

What wallet are you using? There is no way AE tokens are lost. They should either be in your wallet or in the wallet you sent them to.

3

I am using ae-cli-js to do transaction. I did this for more than 4 month. it just wired. I suspect aeknow got some problem. As then cant show the th_2unhBrCS1vNg7Q6cGp7Ab7wFszjfpNksjkHQUzziXXuqzDv2N8 in my wallet, you can only check this transaction, but it doesnt show the receiver wallet address.

4

Maybe @LiuYang.chain can help here. What does your wallet say? The tokens cannot just disappear :slight_smile:

6

Let me know if the issue is still there.

7

Do you mean this transaction :

th_****v2N8 71.1235 beepool IN ak_****JWQ7 SpendTx 2019-06-21 02:18:04