hello i have restart my iMac and in aepps I have my balance to 0,00 and not the same adress, I have recovered with my phrase and is not right, please help me. thls
Hey @ogastuc, are you referring to the Base æpp wallet? Can you try to recover your balance with the Superhero wallet instead?
You can download it here:
Chrome
Firefox
Android
iOS
Web wallet
hello, I cannot restore my wallet, where can help me in AE ?
I need help please
I believe there should be some updates coming soon with Ledger. In any case, do you have the seed phrase? You can use it to import your balance to Superhero wallet.
I have no seed short, in this case how to restore my AE balance with ledger wallet.
Hello, I cannot use the dialog window you sent me. I transferred from the GATE exchange wallet to the AE of LEDGER wallet. When I used the ledger wallet again, I found that the number of AE coins in the account was zero.
@marco.chain do you happen to know how to recover the AE funds from the inaccessible ledger wallet? Or maybe a way to sort it out from within ledger?
@wcx290663846 what’s the account that is missing funds? can you share the account id instead of a screenshot please?
also, if the Æ were stored on your ledger you initialized the ledger with a seed which you stored offline somewhere, right? maybe someone got access to the seed in whatever way. it’s very unlikely that sth. stole the funds directly from your ledger
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