ae transfer to the get io exchange stuck, there are no new confirmations for 11 days, help please, here is the transaction hash https://explorer.aeternity.io/transactions/th_F4k4sAbi37oCPDvbERJsAPHenbghMK2d1Jf5Z3YGd18yx6XvJ
Contact Customer Service
livechat them and asked them to approve your deposit manually.
They will need your transaction id
Thank you very much, it helped, I love this community
Hello my issue is similar:
The transaction took place on April 14.
Eight days later I contacted the technical department and they did not offer me a solution. The transaction follows 23/1500 confirmations.